We accept cards with MasterCard or Visa symbol.

Keeping your online payments secure is our number one priority. That means you might need to verify your card payment with 3D Secure to complete the transaction. Contact your bank to learn more about 3D Secure authentication.

Encrypted transaction for your safety

H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

Debit at dispatch of your order

If the card transaction is approved, the amount will be reserved immediately and you will receive an order confirmation to your email. Your card will be debited when we dispatch your order.

If the card transaction is not approved your order will be canceled. Please contact your bank or card provider if you have any questions about this.

Your payment will take just a few steps:

1. Select PayPal as your payment method at checkout.

2. You will then be redirected to the PayPal website to proceed with the payment.

3. If you are already a PayPal customer, you can log in with your user data and confirm the payment. If you are new to PayPal, you can create a PayPal account, and then confirm the payment.

4. You will be returned to HM.com and your order and payment will have succeeded!

H&M guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

If you receive an email in which you are asked to give us card details or sensitive payment information, please be aware that this is not sent by H&M. When we ask for personal data in an email then we will always ask you to contact H&M Customer Service or this will be in response to your query. We will never ask you to respond via a link.

If you ever receive an email in which you are asked to give specific personal card details or sensitive data via a link, do not reply to this, do not click on the link and delete it immediately.

For questions about emails you can always call H&M Customer Service.

We will refund the value of your returned items to the payment method originally used for your purchase.

If you used a gift card with another payment method, you will be refunded to your debit/credit card or PayPal first then the remainder will be be issued as an e-gift card.